Property Amenities

Activities

  • Fitness equipment
  • Fitness facilities

Business services

  • Banquet facilities
  • Meeting rooms

Food and drink

  • Continental breakfast
  • Free breakfast

Parking

  • Free RV, bus, truck parking
  • Free self parking
  • Parking onsite

Property services

  • Children allowed
  • Dry cleaning/laundry services
  • Elevator/lift
  • Laundry facility - coin operated
  • Pets allowed with a fee
  • Wake-up service
  • Wheelchair accessible

Internet access in public areas

  • Free WiFi

In-Room Amenities

Features

  • Air conditioning
  • AM/FM alarm clock radio
  • Business center
  • Desk
  • Desk chair
  • In-room safe
  • Iron/ironing board
  • Private bathroom
  • Wheelchair accessible

Bedding and linens

  • Sofa bed

Food and drink

  • Coffeemaker
  • Complimentary coffee
  • Kitchen
  • Microwave
  • Mini-fridge
  • Refrigerator

Media and electronics

  • Flat-panel TV
  • Free local calls
  • Free wired high-speed Internet
  • HDTV
  • Internet access (complimentary)
  • Phone
  • Premium TV channels
  • Television

Reviews

Quality Inn Hotel & Conference Center

114 Reviews #6 of 7 hotels in Massena

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    16
  • Very Good
    27
  • Average
    24
  • Poor
    20
  • Terrible
    27

Recent Reviews

Greg B wrote a review on August 20, 2024 Myersville, Maryland
Trip Type:

There's no Quality at the Quality Inn Massena NY!

The pictures and advertisements for this facility are the closest thing to false advertising if not actual. I've traveled to third world countries and have never seen such abysmal conditions. If we...
Bill B wrote a review on July 07, 2022 Quispamsis, Canada
Trip Type: Solo travel

Very short stay, average hotel

I met 3 different staff members during my short stay at this hotel. They were the best part of the facility. All were friendly, helpful and accommodating. The hotel itself isn't bad. But I wouldn't...
Bazz1311 wrote a review on May 24, 2022
Trip Type: Couples

Avoid this hotel!

Our floor and room had a musty smell, like an old basement. The room was entirely too small that the TV was on the side, not at the end of the bed. There were ants crawling up the wall. The shower...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.